Our Self Service option is designed for locations that prefer speed, flexibility, and hands-on control. We prep the machine for a smooth handoff, providing clear specifications, delivery requirements, and a simple checklist so your team knows exactly what to expect before arrival. As long as there’s a standard outlet, network access, and a clear path to the final location, you’re good to go.
Once the machine is on site, you handle final placement and power-up at your convenience. We provide step-by-step remote guidance to help with positioning, leveling, and initial startup. Cashless payments, telemetry, and network connectivity are configured remotely by our team, ensuring the machine is fully integrated and monitored without an on-site visit.
For refrigerated and frozen models, we guide you through the cold start process remotely: powering the unit, allowing temperatures to stabilize, validating sensor readings, and loading product only once operating ranges are met. We help confirm planogram alignment, run test vends, and verify drop detection to prevent early issues.
After setup, we schedule a virtual walkthrough with your team covering everyday use, refunds, basic clears, and support escalation. A one-page quick-start guide is emailed for reference, and telemetry is monitored during the break-in period to confirm sales, temperatures, and vend performance. Alerts notify us of payment issues, low stock, or temperature deviations so we can step in quickly.
Self Service gives you control without leaving you on your own. You handle the physical setup; we handle configuration, monitoring, and support, so your machine is operational, compliant, and selling with confidence from day one.